The retail market is becoming increasingly tough, you only need to read our retail blogs to see the impact that changing consumer trends is having on retailers.
There is still significant opportunity for retailers to grow and expand whether that is through their traditional bricks and mortar store portfolio, driving an engaging shopping experience, or by adopting a more multi-channel approach where stores are the experience centre but the transaction can happen anywhere.
Crucial to developing the right strategy for your market is understanding who your customers are and what they need from your retail brand. Our customer attitudinal segmentation is a good place to start and will help you understand which segments you are winning in, where you can gain share from your competitors and what are the most important elements of the retail experience to your customers.
Understanding the customer will help you define the opportunities. But the real value we can provide, is supporting the development of your plan with a team of retail experts.
Our retail consultants have worked up to board level in some of the most successful retailers globally and are available to help you understand how to take your retail business to the next level. Areas we can support you are:
- Retail strategy and transformation
- International and UK expansion
- New market feasibility studies
- Turn around programmes
- Operational and customer journey mapping to optiomise engagement
- Experiential retail and Pop Up retailing
- Property strategy
- Commercial negotiations
Our retail experts have the experience and the insight to grow your business and your bottom line.
To find out more check out the teams experience and get in touch.