"A satisfied customer is the best business strategy of all" Michael Leboef
Case Studies
Three UK is the challenger mobile network operator in the UK targeting consumer customers and with a market share of 10% of the entire mobile telecoms market. Three is part of the CKH Group, one of the largest conglomerates in the world with a turnover of $53bn and a telecoms division that operates in 12 countries serving 130m subscribers.
Three Wholesale are focused on driving incremental growth for Three UK by re-selling...
MDS Global is a leading BSS-as-a-Service provider of VNO, B2B and IoT solutions. They manage all aspects of monetisation, assurance and customer steering for complex products and services. MDS Global offer a digital operating model in a DevOps context, which enhances stakeholder experiences and provides unprecedented business agility. Boasting a global client list that includes operators and MVNOs in Malaysia and Mexico as well as...
VADSA is a Mexican MVNE (Mobile Virtual Network Enabler) that provides a one-stop shop for MVNOs. VADSA’s sister company, Exis, is the first MVNO to be on-boarded on VADSA’s MVNE platform. Exis plans to launch an innovative digital first customer proposition that simplifies offers for customers and allows them flexibity in terms of the offer and how it is serviced.
VADSA intends to operate across all market sectors and...
The client is a national mobile network operator serving consumers, small, medium and corporate business customers as well as providing communications services for Government. They operate a GSM network with 2,3 and 4G capabilities as well as an extremely popular mobile money service. The client also own and operate the countries infrastructure for providing internet services.
The Business Challenge
The client were keen to...
The UK's largest Apple Premium Reseller (APR) selling the full range of Apple products from iPhones to iMacs in 23 stores across the UK.
This Apple Premium Resellers stores also sell a range of other products including connected home devices, smart speakers and accessories.
The stores offer technical support and repair services through an extensive and accredited Apple repair workshops.
The Business Challenge
The...
Three UK is the challenger mobile network operator in the UK targeting consumer customers and with a market share of 10% of the entire mobile telecoms market. Three is part of the CKH Group, one of the largest conglomerates in the world with a turnover of $53bn and a telecoms division that operates in 12 countries serving 130m subscribers.
Three Wholesale are focused on driving incremental growth for Three UK by re-selling...
Cocoon is an innovative, new and simple to install security device that uses proprietary Subsound® technology and IOT (Internet of Things) connectivity to monitor the entire house. Customers are kept updated by an easy mobile application and can check on their property at any time using their smartphone to access Cocoon’s HD camera.
The company launched on the pre-order crowd funding site Indiegogo in November 2014,...
Privately is a privacy and data protection start- up based at the prestigious Ecole Polytechnique Federale de Lausanne in Switzerland.
Originally spun out of the Kudelski Group Privately specialises in information security, artificial intelligence and app development with a vision to help keep users’ personal data secure.
Privately have been identified as one of the Top 20 Start Ups in Switzerland (2015) and were finalists...
iD is Ireland’s flexible mobile network that allows customers to build the tariff that exactly suits their needs. Launched in August 2015 and sold through Carphone Warehouse, Dixons and iD stores iD offers the best value 4G tariffs and flexible propositions on contract or pay as you go.
The Business Challenge
Dixons Carphone had successfully won one of two MVNO licences awarded for the Irish market when Three and O2 merged and...
Dixons Carphone plc is Europe's leading specialist electrical, telecommunications retailer and services company, employing over 40,000 people in 9 countries.
Focused on helping customers navigate the connected world, Dixons Carphone offers a comprehensive range of electrical and mobile products, connectivity and expert after-sales services from the Geek Squad and KNOWHOW.
Mobilise Consulting is one of the leading boutique...
One of the UK's leading supermarkets serving over 20m customers every week in over 500 stores nationwide who also offer a range of additional services including owning a value based virtual mobile network, credits cards and financial services. When they wanted a detailed segmentation of their customers and assistance in developing targeted propositions for their most important customer segments they engaged Graystone...
The People's Operator is a cause-based commercial mobile virtual network operator with a strategy of acquiring customers through viral networking and online communities. Their proposition is focused upon giving a percentage of your monthly mobile spend to your preferred charity and they have recently floated on the AIM stock exchange following announcement of their global expansion plans backed by Wikipedia entrepreneur Jimmy...
Sovereign Global is a fast growing, multinational, European based Group acting as the first European programme integrator and trusted partner to African countries, supporting them in professionalising, projecting and maintaining their sovereignty by Land, Sea and Air.
It has developed and deploys a unique expertise of African government, police and military cooperation to enhance Nation States’ autonomy in three different...
Yatango is a maverick consumer technology company that empowers consumers to get a better deal on lifestyle services via an integrated cloud based social platform. They empower their members with greater transparency, control, management, relevance and social rewards. Based in Sydney Australia and lead by serial entreprenuer Andy Taylor Yatango are planning global expansion far beyond their initial telco offering.
The Business...