Is it right for Three to ‘dis’ the UK telecoms market?
It’s always been essential for anyone in the mobile industry to stay on top of breaking news. It’s something I advise every client to do. I know from bitter experience that the rug can be pulled from under your feet by a competitor issuing a bold statement, making a splash with a disruptive launch, or appointing a great hire. However, experience has also taught me that you should also look for what isn’t said as much as what is. So, as you can imagine I found the Mobile News’ headline ‘Three CEO Robert Finnegan: ‘The UK market is dysfunctional’ pretty thought provoking. Looking back, it’s not the first time Robert has said something like this. Since taking up the helm he has clearly picked up clues that others haven’t and it made me delve under the bonnet. If we look at this in purely economic terms, the term ‘market’ means the exchange of goods and services that takes place as a result of buyers and sellers being in contact with one another, either directly or through mediating agents or institutions. This means a dysfunctional market would be devoid of the processes that allows for an exchange of goods. Clearly that...